The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations.

This data protection declaration refers only to this website. If you are redirected to other sites via links on our pages, please inform yourself directly on the redirected website about the respective handling of your data. Your personal data (e.g. title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of Austrian data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data.

The use of this website is generally possible without providing personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

Contact

If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

What data we process for you

In the course of your visit to this website we will collect the following information: The date and time you access a page on our website, your IP address, name and version of your web browser, the web page (URL) you visited before accessing this website, certain cookies and the information you provide yourself by filling out the contact form or registering for the newsletter, if applicable.

There is no obligation to actually provide the data that we ask you to provide on our website. However, if you do not do so, you will not be able to use all the functions of the website.

Links

We check links leaving our website editorially very carefully. Nevertheless, we do not assume any responsibility or liability for the contents of pages linked to from this website or from another website.

Cookies

So-called cookies are used on this website. A cookie is a small file that can be stored on your computer when you visit a website. Cookies are generally used to offer users additional functions on a website. They can be used, for example, to make it easier for you to navigate a website, to enable you to continue using a website where you left it and/or to save your preferences and settings when you visit the website again. Cookies cannot access, read or modify any other data on your computer.

Most of the cookies on this website are so-called session cookies. They are automatically deleted when you leave our website. Permanent cookies, on the other hand, remain on your computer until you delete them manually in your browser. We use such permanent cookies to recognize you the next time you visit our website.

If you wish to control cookies on your computer, you can select your browser settings so that you are notified when a website wants to store cookies. You can also block or delete cookies if they are already stored on your computer. If you want to know more about how to set these steps, please use the “Help” function in your browser.

Please note that blocking or deleting cookies may affect your online experience and prevent you from fully using this website.

Purposes of data processing

We will process your personal data for the following purposes:

• to provide you with this website and to further improve this website
• to be able to create usage statistics
• to be able to recognize, prevent and investigate attacks on our website
• in order to reply to your inquiries
• to register you for the newsletter if necessary

Legal basis of processing

The legal basis for the processing of your personal data is our overriding legitimate interest (according to Art 6 para. 1 lit f EU Data Protection Basic Regulation), which consists in achieving the purposes mentioned above under point 5.

Transmission of your personal data

For the purposes mentioned above, we will transfer your personal data to the following recipients:

Google Maps and Google Fonts (exclusively your IP address): Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Some of the recipients mentioned above are located outside your country or process your personal data there. The level of data protection in other countries may not be the same as in your country. However, we will only transfer your personal data to countries that have been determined by the European Commission to have an adequate level of data protection or that have agreements in place that ensure an adequate level of data protection.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. We process your data on the basis of our overriding legitimate interest in creating easy-to-use website access statistics in a cost-efficient manner (Art 6 para. 1 lit f of the Basic Data Protection Regulation).

The information generated by the cookie about your use of this website (including your IP address and the URLs of the websites you visit) is transmitted to Google servers in the USA and stored there. We do not store any of your data collected in connection with Google Analytics.

This website uses the possibility of IP-anonymisation offered by Google Analytics. Your IP address will therefore be shortened/anonymised by Google as soon as Google receives your IP address. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data by Google. You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

More information on Google’s terms of use and Google’s privacy policy can be found at http://www.google.com/analytics/terms/de.html

Facebook Remarketing

Within our online offer, so-called “Facebook pixels” of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), are used. With the help of the Facebook pixel, Facebook is able to determine the visitors of our offer as a target group for the presentation of ads, so-called “Facebook ads”. Accordingly, we use the Facebook Pixel in order to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our Internet offering. This means that with the help of the Facebook pixel, we want to ensure that our Facebook ads correspond to the potential interest of the users and do not appear annoying. The Facebook pixel also allows us to track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users are redirected to our website after clicking on a Facebook ad.

The Facebook pixel is integrated directly by Facebook when you call up our websites and can save a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook while logged in, the visit to our offer will be noted in your profile. The data collected about you is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible. The processing of the data by Facebook takes place within the framework of Facebook’s data usage guidelines. Accordingly, you can find more information on how the remarketing pixel works and generally on the presentation of Facebook ads in the Facebook Data Usage Policy: https://www.facebook.com/policy.php.

You may object to the collection by the Facebook pixel and use of your information to display Facebook Ads. To do so, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads or declare the objection via the US page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

Social Plugin

Privacy policy for the use of Facebook plug-ins (Like-Button)

Our pages integrate plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like-Button” (“Like”) on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our website with your IP address. If you click the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to assign your visit to our pages to your user account. We would like to point out that we, as the provider of the Pages, have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in the privacy policy of facebook under http://de-de.facebook.com/policy.php. If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Privacy policy for the use of Twitter

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that we, as the provider of the sites, have no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in the Twitter privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.

YouTube

Our website uses plugins from the Google operated YouTube page. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the servers of YouTube is established. This tells the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you allow YouTube to associate your surfing habits directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. Further information on the handling of user data can be found in YouTube’s privacy policy at https://www.google.de/intl/de/policies/privacy.

Privacy policy for the use of Instagram

Functions of the service Instagram are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged in to your Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our site with your account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please see the Instagram Privacy Policy: http://instagram.com/about/legal/privacy/

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. We reserve the right to check this data subsequently if we become aware of concrete indications of illegal use.

Duration and storage

We will store your data for a period of three months. Longer storage will only take place to the extent necessary to investigate detected attacks on our website. If you register in writing or on our website, we will in any case store your data for as long as your account exists and thereafter for only as long as legal obligations require.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you send to us cannot be read by third parties.

Your rights in connection with personal data

You have the right (subject to applicable law), among other things, (i) to check whether and which personal data we hold about you and to receive copies of such data, (ii) to request the correction, completion or deletion of your personal data that is incorrect or is not processed in accordance with the law, (iii) to request that we correct, complete or delete any personal data that is incorrect or is not processed in accordance with the law, restrict the processing of your personal data, and (iv) under certain circumstances, object to the processing of your personal data or withdraw the consent previously given for the processing, (v) require data transferability, (vi) know the identity of third parties to whom your personal data are transferred, and (vii) lodge a complaint with the competent authority.

Contact details

If you have any questions or concerns regarding the processing of your personal data, please contact us:

HIEBEL & HESS Vertriebsgesellschaft m.b.H.
Wohlmeyergasse 6-8
3100 St. Pölten
Austria

Tel: +43 2742 72 776
Fax: +43 2742 72 776 – 30
E-Mail: office@best4grain.at
Internet: www.best4grain.at

Last updated on 27 June 2020